FOR WEBSITE ORDERS ONLY

Our Exchange & Returns system is only available for customers who have placed their orders on our official website zaydns.com. If you have purchased our products from any other website or app, please refer to the instructions provided there.

Charges

For an incorrect order delivered, it will be a free exchange or amount full refund. For a correct order delivered, a reverse shipping fee of ₹ 200/- will be charged on the new exchange or will be deducted from the refund amount.

An incorrect order includes delivery of the incorrect size, color, and product originally ordered, as well as defected products.

Note

It is mandatory to share photos of the product you received from 3-4 angles if you have received a different color or product than ordered to ensure a rapid and efficient response.

Exchanges and returns must be raised within 7 days of delivery after that they will not be entertained.

The customer will receive all notifications regarding exchanges and returns via email and text message at the phone number and email provided by the customer.